Worried about sim lock, people rushed to standardize subscriber information

A person named Thanh, number 27, said that he had heard that he had to update personal information for phone sim cards, so he went to the transaction office to do so even though he did not receive a notification message.

“I’m going abroad, if I lock my sim card, I’m sorry, so come here to be sure,” Thanh said.

Many elderly people wait to update subscriber information

When the reporter of Nguoi Lao Dong Newspaper instructed Mr. Thanh to text “TTTB” to “1414” to check, the network operator replied that his information was genuine but his identity card number (ID card), while Mr. changed to Citizen ID Card (CCCD) with chip. Therefore, he sat and waited for the staff to help him.

Someone rode a bicycle to the transaction office to make sure, to avoid sim lock

At VNPT Transaction Center on Nguyen Du Street, District 1, Ho Chi Minh City, the number of customers is also very large. Many people have to wait because there are no seats available, mainly they come to update subscriber information.

Here, there are staff members to inquire and guide customers to update information on their own phones without having to go to the counter, except for more complicated cases.

However, for those who have to go to the counter, the resolution of each case is quite slow due to many operations such as: declaring information, checking information, taking photos, etc., so those who come later wait quite a long time. .

At Mobifone Nguyen Du Center next to it, the crowded situation also took place because it was about to be “G” to lock one-way sim cards for subscribers who had not yet standardized information.

Viettel store has no empty seats, customers wait for a long time

At Viettel store Tran Quang Khai (District 1), when the reporter was just about to stop by the car, the security guard informed that there were a lot of customers waiting inside for a long time, if it’s not important, you can come back later.

This security guard said that the crowded situation at the store has been going on for many days. We tried to step inside the store, the seats were almost full while it was usually quite empty.

According to the reporter’s observation, most related transactions here have to show identification, declare information, sign … so it takes a long time.

Register for a “hot” official phone sim again

Transactions related to phone sims must prove the owner, so it takes a long time

Talking to us, Mr. Nguyen Phong Nha, Deputy Director of the Department of Telecommunication – Ministry of Information and Communications, said that according to the aggregate reports of the network operators, as of March 27, there were 1.72 million Subscribers to standardize, accounting for 44.68% of the total number of subscribers that enterprises have determined to update information in this phase. Thus, there are still more than 2 million prepaid mobile subscribers who have not updated their information, which may be locked one-way sim from March 31.