MobiFone apologizes and compensates users in HCMC

As noted by Tuoi Tre Online , a large number of MobiFone subscribers in Ho Chi Minh City said they had received a message informing them that they were given free data capacity and voice minutes.

Specifically, subscribers are “grateful” for 4GB of data, 10 minutes of inter-network voice calls, and 20 minutes of intra-network voice calls. However, the use time is only within 24 hours from the time of receiving the successful donation notification.

Many subscribers said that the gift level was not as expected, but also noted the market attitude of MobiFone network operator to its customers.

Before that, MobiFone’s network had a “clinical death” incident on the afternoon of January 4 in many places in Ho Chi Minh City. The incident has greatly affected the communication work of many subscribers of this network, making many users angry.