Back to troubleshooting time, AAG undersea optical cables on September 11 have just been repaired

The latest information on the plan to handle and troubleshoot incidents occurring on the morning of August 16, 2019 on S1H branch cable of Asia America Gateway – AAG international undersea cable line – AAG has just been represented by a service provider. Internet (ISP) in Vietnam shared with ICTnews this evening, September 2, 2019.

The ISP representative said that according to the information from the AAG cable operating center, the time for the ship to fix the cable to the faulty cable position was 5 hours on September 1, 2019 and the first weld was made at 6 o’clock in the day. September 2, 2019. Thus, compared with the previously announced plan, the start time for repairing branch cable S1H of the AAG cable line was delayed 3 days.

From the beginning of 2019 to the present, consecutive international cable routes that Vietnamese operators have exploited and used such as APG, AAE-1, IA, AAG have had problems or been maintained (Photo: Internet)

Also according to the updated AAG cable repair and troubleshooting plan, which is expected to complete the last weld at 10pm on September 5 and the expected time for completing the source configuration is 13:00 on the 5th. / 9/2019.

Notably, in the new information shared with ICTnews, the ISP representative also said that there is another branch of the AAG sea cable line that is also having problems, which is the S1G branch. Therefore, after repairing S1H branch, the cable repair ship will repair the S1G branch.

The estimated time for the ship to repair the cable to the fault position on the S1G branch of the AAG cable line is 12 hours on September 6, 2019; The first weld will be completed at 1pm on September 7, 2019, the last weld is scheduled for completion at 19:00 on September 10, 2019 and 23:00 on September 11, 2019 is the time the repairing, overcoming the incidents on the AAG cable line will be completed, completely restoring the capacity of Internet connection on the route.

Earlier, as ICTnews reported, the international AAG undersea cable was identified as having a faulty source on the morning of August 16, 2019 on the S1H branch located 124.5 km from Vung Tau shore station, making photographs. enjoy quality Internet connection from Vietnam to international.

Assessing the impact of the incident of AAG cable on August 16 on Vietnamese Internet service providers and users, Mr. Vu The Binh, General Secretary of Vietnam Internet Association ( VIA) commented: “As with previous AAG cable disruptions, in the first few days there may be a local effect on quality, after which operators will increase rescues and bring quality of service. to the regular level. ”

Also in an interview with ICTnews, answering the question whether there are other reasons besides the AAG cable incident happened on August 16, leading to the quality of Internet services being complained by users recently. Mr. Vu The Binh said: “It is not ruled out that the demand of users has recently increased, after the operators announced doubling the bandwidth and keeping prices for individual FTTx service packages and family. This obviously creates pressure to expand the enterprises’ overall capacity, while increasing user expectations. As expectations increase, users are more sensitive to service quality. ”

AAG is a 20,000 km long undersea communication cable system, connecting Southeast Asia, passing Malaysia, Singapore, Thailand, Vietnam (landing point in Vung Tau), Brunei, Hong Kong, Philippines to the US. This cable line was put into operation in November 2009, with an initial design flow of 2 Tb / s and is continuously upgraded over time.