1. What is Defect Triage?

Error handling is a process in which each error is prioritized based on severity, frequency, risk, etc.The processing term is used in Software Testing / QA to determine the level of severity and priority of new errors.

2. Why is Defect Triage needed?

The goal of Bug Triage is to evaluate, prioritize and designate the resolution of bugs. The team needs to confirm the severity of the errors, make changes according to needs, improve error handling and assign personnel. Mainly used in agile project management.

3. How often should the Defect Triage meeting be conducted in a release?

The frequency of error handling meetings is not fixed. It depends on the project situation. Below are some important factors that determine the frequency of these meetings. Important factors are:

1. According to the project progress
2. Number of errors in the system
3. Affect the availability schedule of team members
4. Overall quality of the project
5. Typically, these meetings are held two or three times a week.

4. Who are the mandatory and other participants in the Defect Triage meeting?

• Participants required. The following project members are always involved in the meetings:

1. Project Manager
2. Test Team Leader
3. Technical Lead
4. Development Team Leader

• Optional people:

1. Developers
2. Testers
3. Business Analyst

5. Roles and responsibilities of participants in the Defect Triage meeting

• Test Team Leader

1. Schedule a meeting and send meeting notifications to attendees.
2. Create an error report and send it to everyone who attended before the meeting.
3. Specify the priority and severity of the errors.
4. Present to other members the root cause of the error.
5. Record the meeting content and send it to the attendees.

• Development Lead

1. Help assess the priority of the errors
2. Discuss difficult errors and explain the risks associated with them.
3. Allocate work to related dev to fix the error
4. Update the solution of the error and note the missing information or add any information for the dev

• Project Manager

1. Help assess the priority of the errors
2. Discuss the next release date for QA.
3. Make sure that the relevant user representatives are also invited to the error handling meeting.
4. 

6. What happens during the ‘Defect Triage’ meeting?

• QA leader sends bug reports with new bugs. During the error classification meeting, each error is analyzed to see if priority and severity are assigned to it.
• Priority is reordered if needed.
• Bugs are analyzed and assessed according to their severity.
• This includes discussing the complexity of the error, the risk, the rejection, reassigning the error made.
• Updates are captured in the bug tracking system.
• QA engineers will make changes to each error and discuss with each attendee.
• The “Comments” field is updated accurately by noting the important points of the meeting.

7. Results of the Defect Triage meeting

• At the end of each meeting, the Defect Triage Metrics will be prepared and sent to all attendees. This report acts as a meeting minutes which will prove helpful for future meetings.
• Summary:

1. Defect Triage is a process in which each error is prioritized based on severity, frequency, risk, etc.
2. The goal of Bug Triage is to evaluate, prioritize and designate the resolution of bugs.
3. The frequency of error handling meetings is determined by the project progress, the number of errors in the system, the overall quality of the project, etc.
4. Project Manager, Test Team Leader, Technical Lead, Development Team Leader are participating in this meeting.
5. Bugs are analyzed and assessed according to their severity.

Conclude

This article shared with everyone about the importance of Bug / Defect Triage in software testing, hoping to help everyone.

Reference source: https://www.guru99.com/bug-defect-triage.html