Vietnam Airlines officially allows Internet connection on the plane, Viber messaging, Messenger, Whatsapp comfortably

Vietnam Airlines has said that from October 10, 2019, for the first time in Vietnam, passengers can use WiFi Internet connection on some flights operated by Vietnam Airlines. This is an important step of the National Airlines on the roadmap of applying digital technology to products and services to enhance the customer experience, gradually towards international 5-star quality and towards becoming digital airline (Digital Airlines).

Accordingly, passengers can experience WiFi service on some Airbus A350 aircraft operated by Vietnam Airlines on routes between Hanoi – Ho Chi Minh City / Shanghai / Osaka and Ho Chi Minh City – Osaka / Singapore. In the coming time, the airline will continue to research to upgrade and expand services on other Boeing 787 and Airbus A350 aircraft with better access speed.

The in-flight WiFi service will work best for sending text messages on popular applications such as Viber, iMessage, Messenger, Whatsapp …, suitable for passengers who need to exchange information. often during flight. Service provision is an effort of Vietnam Airlines to catch up with the development trend of the world aviation, as many 5-star airlines are also deploying similar services such as Singapore Airlines, Qatar Airways, Cathay Pacific Airways, Lufthansa. , …

With prices ranging from US $ 2.95 – US $ 29.95 (equivalent to VND 75,000 – VND 735,000), Vietnam Airlines passengers can choose between packages with different usage periods and capacity, up to up to 80MB. Passengers register the package and pay the service fee by paying online via Visa, MasterCard, American Express, JCB or Diners Club credit cards after the aircraft reaches a stable height. Registered packages can be used on different devices but cannot be used on multiple devices simultaneously, with validity maintained until the flight ends.

In order for passengers to identify flights with WiFi service, Vietnam Airlines will notify passengers at the airport check-in counters, place service identification panels at the exit doors, and arrange service manuals. at the front seat bag on the aircraft and informed via the radio speakers on the flight.

In the short term, from October to the end of December 2019, Vietnam Airlines will give each passenger 30 minutes to use free WiFi for in-flight messaging package.

Previously, Vietnam Airlines was also a pioneer in providing wireless entertainment services on the Airbus A321neo fleet, giving passengers access to film and music systems on electrical equipment. his personal death.