Tiki CEO sent a message of reassuring customers: Despite “social isolation”, we still operate throughout the goods and ensure that prices are not pushed

“In the last 24 hours, we have received many questions regarding whether we can continue to use Tiki’s services. We commit that all shopping and delivery activities at Tiki will take place uninterruptedly, ”said Tran Ngoc Thai Son, Founder and CEO of Tiki in the latest letter to customers.

In the period of nationwide responding to the call for 15 days of social isolation from the Prime Minister, online shopping will still be one of the safe and convenient shopping solutions for consumers. Therefore, according to the representative of this E-commerce trading floor, it still operates throughout, ensuring the price stability on the floor, not increasing prices.

CEO Tiki said that goods still operate throughout the epidemic, preventing price push

According to the Department of E-Commerce and Digital Economy (Ministry of Industry and Trade), from the beginning of the year until now, there have been about 16,200 infringing booths recorded on e-commerce websites for unreasonable selling prices.

“Particularly for Tiki trading floor, after drastically handling 34 violations. From the middle of February until now, Tiki has not recorded any more “price push” cases. You can be assured of shopping ”, Mr. Thai Son affirmed in the message to customers.

In the letter, CEO Tiki also emphasized: besides ensuring smooth operation, quality goods and stable prices, customers’ safety is always focused during the epidemic season.

Accordingly, this unit has implemented mandatory temperature measurement before each shift, regular hand hygiene … for all employees at Operation Centers across the country. In particular, Tiki’s transport employees are given masks, free hand wash and compulsory use during the process of going out to work and deliver goods, interact with customers.

“With the complicated situation of diseases, Tiki also wants customers to join hands with Tiki to fight the disease, such as wearing masks when receiving goods from Tiki, regular hand hygiene, and customers can take advantage of online payment to limit the risk of infection when using cash, ”Mr. Tran Ngoc Thai Son emphasized.