The wave of replacing human resources with AI in the US

Tram Ho

A study published by Fortunes last week showed that ChatGPT seems to be creeping into the important business activities of companies, as well as gradually replacing people.

The newspaper cited data that an American job consulting platform surveyed 1,000 businesses and found that 48% of companies have applied chatbots like ChatGPT to work. Some companies even save up to $100,000 per month by replacing human workers with computer-based answering software.

Làn sóng thay thế nhân sự bằng AI tại Mỹ - Ảnh 1.

ChatGPT can replace human workers in some positions

Experts also say that jobs with low complexity and entry-level personnel are the subjects most likely to be replaced by AI in the coming years.

At an Amazon Go store in Seattle (USA), although the store was quite crowded, the payment took place quickly without the presence of a cashier. The reason is because this is a store powered by artificial intelligence (AI). The employeeless store model is also being applied by some fast food brands in the US such as McDonald’s or Taco Bell.

Shopper Lisa Doyle said: “It’s a strange experience to leave the store without a cashier. It feels like you are buying things without paying. But it is.” .

Meanwhile in Japan, delivery robots are officially allowed to go into operation, which is expected to better serve local people.

Mr. Hisashi Taniguchi – President of ZMP Robotics Company, Japan – shared: “Our self-operated robot can avoid obstacles, recognize traffic light signals… The robot has 8 compartments, so it can deliver a lot of goods. goods to many different places” .

Currently, similar robots have been put into use in a number of countries such as the US, UK and China.

Customers may find it interesting and convenient, but from the perspective of workers, who have lost their jobs to AI, this feeling will be opposite.

Ms. Sweta Regmi – CEO of Teachndo, Canada – said: “Recently, I went to the supermarket and noticed that there was almost no customer service staff there. The payment was done. There are automated machines to take care of. It can be seen that AI is taking away jobs at the basic level. This is a worrying thing that threatens the jobs of workers at this level.”

The applications of AI are taking the world by surprise step by step. And as the overwhelming feeling wears off, anxiety begins to take over as the wave of AI replacement is forecast to continue to accelerate in many countries in the coming years.

A report from the World Economic Forum 2020 estimates that by 2025, about 85 million jobs will be replaced by machines. However, in return, 97 million more jobs will be created in the new economy – more strongly digitalized.

For workers, the right thing to do is probably not to worry about artificial intelligence (AI) taking their jobs, but rather to upgrade their skills, master technology so they don’t get trained. waste in the digital age.

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Source : Genk