- Tram Ho
After a series of software-related errors, the Pixel 3 and Pixel 4 duo of Google have recently been complained by many users about battery swelling. According to a report from PhoneArena, the number of posts related to this topic has increased significantly since May, flooding Reddit and Google’s support forum.
In most cases, too much swelling will cause the back to curl up completely, creating a large gap between the back and the chassis. Some users even said that their phones were so swollen that they didn’t even accept wireless charging.
According to an article posted on Reddit, a Pixel 4 XL user experiencing a battery swelling brought his or her phone to Verizon for service. However, the carrier said it was out of stock and gave him a Samsung Galaxy S10 +. This has led to speculation that the battery swelling problem was the reason the Pixel 4 series was discontinued early.
If you’re using a Pixel 3 or Pixel 4 and have the same problem, take your phone to a service center to be swapped for a new device. In case the device is out of warranty, Google is still willing to exchange for you a similar phone model but refurbished (refurbished).
More importantly, Google says it only supports one switch. In other words, if the replacement product you get from Google experiences the same problem after a year or two of use, the only way you can do it is to have it repaired or discarded and bought a new device.
Source : Genk