Google is sued for allegedly composing content, forcing DJs to lie about Pixel 4 quality

Tram Ho

Since their launch in October 2019, Pixel 4 and Pixel 4 XL have not only been poorly rated by reviewers and customers, but even Google internally has been disappointed with these devices. According to a report from The Information in May 2020, key Google employees were very disappointed with the Pixel 4. Even before its launch, Google internally was not very excited with this device, resulting As a result, many Pixel developers left Google after the failure of Pixel 4.

These problems don’t stop Google from trying to sell them to customers. However, it seems the company went too far with some of its Google Pixel 4 ads, to the point where they were sued in Texas.

Google bị kiện với cáo buộc soạn sẵn nội dung, ép các DJ nói dối về chất lượng Pixel 4 - Ảnh 1.

The lawsuit, filed by Texas Attorney General, Ken Paxton, alleges that Google forced eight popular radio DJs to lie about their experience using the Pixel 4 in 2019.

The lawsuit alleges that Google prepared content about the Pixel 4 experience for DJs, forcing them to praise the Pixel 4 according to Google’s wishes, but had to lie that it was from personal experience. Examples include things like “ I took studio-quality pictures” , or “my son’s football game ”, witnessing “a meteor shower ” and “a rare spotted feathered owl took parked in my backyard…”

When the DJs asked to actually use the phone or change the wording so that the prepared content was no longer a personal experience, Google is said to have refused.

Google bị kiện với cáo buộc soạn sẵn nội dung, ép các DJ nói dối về chất lượng Pixel 4 - Ảnh 2.

Then, in 2020, Google ran a second Pixel 4 ad campaign. Again, the DJs demanded real equipment so they wouldn’t have to lie. The lawsuit says that Google refused and DJs had to buy the Pixel 4 themselves.

If this case goes to court and Google loses, this would mean they are in violation of the Texas Consumer Protection Act. The penalty for this will be up to $10,000 for each of the 2,405 ad plays – that’s over $24 million.

A Google spokesman, José Castañeda, responded as follows:

“We will be looking into the complaint, but the Attorney General’s allegations appear to be misrepresenting what happened. We strictly follow advertising laws and have policies in place to ensure we follow relevant regulations and industry standards.”

Reference: AA

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Source : Genk