Experience using the PC-COVID app: Error right from the login stage

Tram Ho

Trải nghiệm sử dụng app PC-COVID: Lỗi ngay từ khâu đăng nhập - Ảnh 1.

On the afternoon of September 29, the PC-COVID application was officially launched. This application was born with the aim of replacing all previous applications, fully integrated with features such as COVID-19 Card, Medical Declaration, Domestic Movement Declaration, Vaccination Information, Scan QR code, Tracing, Risk Map, Reflect… As a person who travels often and has had two vaccinations, I immediately installed this application to be convenient in my daily life. and work in the future.

Trải nghiệm sử dụng app PC-COVID: Lỗi ngay từ khâu đăng nhập - Ảnh 2.

At the time of publication, the PC-COVID application was not available on the App Store on iPhone and Play Store on Android, so users were required to download the APK file on the website https://pccovid.gov.vn. I’m primarily an iPhone user, but fortunately I still have an extra Android device so I can install this app.

Trải nghiệm sử dụng app PC-COVID: Lỗi ngay từ khâu đăng nhập - Ảnh 3.

However, the download speed from this website makes me nostalgic to the days when I used to use dial-up networks. Although I use a 100Mbps fiber optic connection and the APK file is just over 57MB, the software tells me it takes up to… 11 hours to complete the download. There are times, the speed is only 1KB/s.

Trải nghiệm sử dụng app PC-COVID: Lỗi ngay từ khâu đăng nhập - Ảnh 4.

I used a program “download manager” to help improve download speed. Indeed, the situation seems to be better, as I can get around 100KB/s even though it’s not stable. But then to 97%, the download speed suddenly dropped to 0 bytes/s.

Trải nghiệm sử dụng app PC-COVID: Lỗi ngay từ khâu đăng nhập - Ảnh 5.

After a while, the software reported an error and I could not continue the download. I have tried many times but to no avail. Another friend of mine had the same problem. I had to give up and wait for this app to appear on the App Store or Play Store.

Trải nghiệm sử dụng app PC-COVID: Lỗi ngay từ khâu đăng nhập - Ảnh 6.

On the morning of September 30, the PC-COVID application was available on the App Store and Play Store, so I did not need to install it manually via the APK file anymore. I decided to install it on my main device, an iPhone. This time, through the App Store, the download process was very smooth, it took less than 1 minute for the application to be installed.

Trải nghiệm sử dụng app PC-COVID: Lỗi ngay từ khâu đăng nhập - Ảnh 7.

After the introductory screen, the app asks to sign in with a phone number. I enter the phone number, press continue and wait for the message containing the OTP code to authenticate. Normally with other apps I would only have to wait about 1-2 minutes. But with PC-COVID, it takes… 30 minutes for the OTP to arrive. I immediately entered the OTP code and received the message “OTP code has expired. Please click “Resend token” to get another OTP code”.

Trải nghiệm sử dụng app PC-COVID: Lỗi ngay từ khâu đăng nhập - Ảnh 8.

Thinking that the system might sometimes malfunction, I immediately clicked resend OTP code. Thought it would be faster this time, but then the OTP code still took more than 30 minutes to arrive. According to information from the message, an OTP code is valid for only 5 minutes. So all OTPs will be worthless if they arrive this late.

At the present time, I have finished this article, but the third OTP for PC-COVID is still not available. And like the previous two times, I think it will be late again, and the app will give the same error again.

Update #1: This time it’s been over an hour since I pressed the “Resend OTP” button, but still no new messages.

Update #2: After 1 hour 30 minutes, the third OTP arrived, but of course it was overdue so the app didn’t accept it. Let’s continue to get the code for the 4th time.

Continue to update…

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Source : Genk