Because Covid-19, Samsung gave customers a trial of the Galaxy S20 at home

Samsung’s move highlights the efforts of the global smartphone industry, one of the technology sectors most severely damaged by the outbreak of Covid-19 in China, to minimize the impact. for business activities.

The Galaxy S20 trio was launched on February 11 in the US. Photo: Reuters

Analysts predict the outbreak caused by Covid-19 could halve demand for smartphones in the first quarter of 2020 in China, the world’s largest smartphone market.

On February 17, Apple warned it would be difficult to achieve sales targets in the same period, and Xiaomi had to live stream the new smartphone launch event last week because of the disease.

Meanwhile, Samsung has just announced the new Galaxy Z Flip smartphone and the Galaxy S20 trio. The Korean company decided to drastically reduce the number of test areas in the store and cancel promotional events for Galaxy fans because of concerns about the spread of Covid-19.

According to information from the Samsung website, there are currently only 9 test areas for the Galaxy S20 series, down sharply from 130 areas for the 2019 Galaxy Note 10 series.

However, for customers who want to try the Galaxy S20, Samsung will ship it to their home so they can experience it for up to 24 hours. The delivery staff will then take the product back.

“We are introducing a new service, because Covid-19-related issues may result in less in-store customer experience,” said a Samsung employee who requested to remain anonymous. However, this service is expected to be available only in some areas of Korea ”.