- Tram Ho
Apple has officially released a new version of macOS Big Sur 11.2.1 to fix the error of not being able to charge the battery on some 2016 and 2017 MacBook Pro models. “Apple bites bad” has also posted a document page describing This error also indicates a free battery replacement for anyone owning a 2016 or 2017 MacBook Pro that is unable to charge the battery to more than 1%.
Specifically, according to the description, “a small percentage of users” with the MacBook Pro models 2016/2017 versions 13 and 15 inch are experiencing a situation of not charging the battery. Inside the software, the battery status is reported as “Service Recommende”, ie it’s time to replace the battery. Affected MacBook models include:
MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
– MacBook Pro (15-inch, 2016)
MacBook Pro (15-inch, 2017)
Apple admits this is a manufacturer fault and will replace the battery free of charge for anyone experiencing the above situation. Users need to contact Apple and Apple will check to see if your MacBook is eligible for a free battery replacement.
In addition, Apple also recommends that users upgrade the operating system to the latest macOS Big Sur 11.2.1 as a solution to the backlog issues. In addition, Apple also released an additional update to macOS 10.15.7.
To check the health status of your battery, users can go to System Preferences> Battery> Battery> Battery Health. For macOS Catalina versions or earlier, users can see the battery status by holding the Option key and clicking the battery icon in the menu bar to see battery details.
Source : Genk