Apple faces a class action because of eavesdropping of recordings from Siri users

Apple ‘s actions were raised in a recent report, when one of its partners claimed that Apple employees used recordings to evaluate Siri, they often heard medical and delivery information. Translation of drugs and addictive substances and other personal information when Siri accidentally activated.

The lawsuit was filed in North California court on August 7, 2019, accusing Apple of “illegally recording and deliberately collecting personal confidential communications without their consent”. , violating California’s privacy laws when Siri accidentally activated, recorded and evaluated by humans.

Siri is only responsible for recording conversations after the “Hey Siri” sentence (awakening phrase) or through a specific operation, such as holding the home button on the device for a specified period of time. California law prohibits recording of information without the consent of all parties involved in the communication.

Individuals who bought or used Siri and interacted with Siri disagree with Apple recording their conversations when they did not say “Hey Siri” or activate Siri themselves, such as pressing and holding. home button on the device.

As stated in our privacy policies, Apple will collect some anonymous recordings for the purpose of improving Siri and perhaps will overcome the situation of Siri activating itself. These records are analyzed by humans and may include details recorded when Siri mistakenly heard “Hey Siri” as the trigger word even though the user did not say the word.

The lawsuit states that Apple did not notify users that they were “regularly recorded without consent”, although this was also stated in Apple’s privacy policy, where Apple claimed. That data can be used to improve their service.

The plaintiffs in the lawsuit, one of whom is a minor, said he owns an iPhone XR and an iPhone 6 that they will not buy if they know that Siri’s recordings are stored for fighting. price. Plaintiffs are collecting indictments of all individuals who have been recorded by Siri without their consent from October 12, 2011 to the present.

The lawsuit requires Apple to obtain consent before recording Siri interactions with minors, deleting all existing records and preventing unauthorized records in the future. In addition, Apple also received a $ 5 000 claim for each violation.

Apple has suspended Siri evaluation program and is considering the proposed process at the partner’s request. Before suspending the program, Apple said a small, random subset (less than 1%) was selected daily from Siri’s database to analyze and improve Siri, unrelated to the Apple ID of the person. use.

Apple in the future plans to release a software update that allows Siri users to reject queries during the evaluation process, which cannot be done at the present time. All collected Siri data can be deleted from the iOS device by turning off Siri and restarting, while random logs can be stopped by turning off the “Hey Siri” function.